Job Instruction Summary

Job Instruction training was designed in to get people trained as quickly as possible.  Its purpose is described as the program to get a person to quickly remember how to do a job correctly, safely and conscientiously. 

              Some people have said that the TWI programs are the best training programs the world has seen.  A general reason for this is that the TWI Programs are based on basic adult learning theory, but there are also several specific characteristics that are responsible for such a statement.  The first concept is “learning by doing.”  Job Instruction Training is designed to show employees how to instruct another employee in a specific job.  In order to learn how to do this, each participant in a session must demonstrate instruction.  The session is not just about listening to ‘how to instruct’, but actually doing the instruction.  A second characteristic is the format of each program.  All programs are delivered for two hours per day over five days for a total of ten hours.  Also, the sessions are restricted to ten participants, although as few as eight or as many as twelve are allowed.  People learn not only by doing but also by watching others.  When there are fewer than eight or more than twelve participants, learning is less effective.  A third characteristic is that when someone uses Job Instruction Training, they are instructing on a one to one basis.  This allows the trainee to reach productivity as quickly as s/he is capable. 

              The first action to take in training an individual in a job is to break down the job by listing all the steps and activities so that the trainer thoroughly understands it.  Only then can s/he deliver proper training.  Job Breakdown Sheets are easily written with practice and this is a skill learned in the Job Instruction Training session.  Using a Job Breakdown Sheet (JBS) the trainer can deliver proper training to one person at a time.  The trainer is usually a supervisor, a lead person or an experienced operator.  The employees who should attend a Job Instruction Training session are those who will train others and those who will assist in creating Job Breakdown Sheets.

              A successful method used to initiate Job Instruction Training within an organization is to hold a morning and an afternoon pilot session for a total of twenty employees.  The employees should be a cross section of the organization, including upper management (plant manager, superintendent), first line supervision and lead operators.  These sessions will not only train these employees but also will give them a very clear idea of how TWI Job Instruction should be used in their specific organization.  [Note that some of these participants may not specifically instruct someone in a job, but Job Instruction will still be useful for them.  Good instruction is simply an effective way of transferring knowledge and that is a skill everyone should master.]  During the week of these sessions as the participants get a better understanding of Job Instruction, a training program can be developed.  At a later time, some candidates who have both received JI Training and have observed at least one addition session can be selected to attend a train the trainer session.  This includes studying the training manual, attending a forty-hour session and being observed delivering at least one JI session.


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